Last Modified: March 19, 2019
1. Acceptance of Website Terms
This Website is offered and available to users who are 18 years of age or older and reside in the United States. If you do not meet these requirements, you must not access or use the Website.
3. Change of Address Services and Additional Benefits.
We are an independent, private third-party company, not affiliated with the U.S. Postal Service™ or any governmental agency. The Website facilitates your submission of your U.S. change of address form to the USPS®, with the additional benefit of connecting you with up to 100 additional organizations, companies, and businesses on your behalf so that you do not have to do it yourself. Included within our service, we provide convenient new mover benefits, which include: helping you with connecting your home utility services at your new address; helping you research and find the best deals on home entertainment services available in your area; helping you get cost comparisons for smart home security alarm systems and video monitoring services; reducing the clutter of receiving unwanted junk mail at your new address; and adding you to the do-not-call list to help protect your privacy from receiving unwanted spam phone calls from telemarketers. We also offer you a welcome to the neighborhood new movers kit, new mover-related coupons worth up to $750, and access to other unique offers related to your move that are not available through the postal authorities.
By submitting your address change, you are authorizing us to act as a facilitator for you in changing the address listed on this order for the postal service at USPS ® (US Postal Service ®, United States Postal Service ®, USPS.com ™, Post Office ™, or www.USPS.com ™), plus other organizations you designate, including use of any provided information by customer, authorized digital signature on your behalf. Unlimited address changes are allowed, per person only, from first order until 90-days after first order date, and address change must be in the same person’s exact name as the first order.
You also acknowledge that this change of address service will attempt to notify all parties for address changes and other requests, and you further acknowledge that the request is not guaranteed due to factors outside of this service’s control. As such, you agree that while this Website will attempt to make every reasonable effort to perform the change of address services put forth, it shall not be liable for such notifications to be performed whatsoever, by the organizations you have specified.
The person who prepares this form states that he or she is the person, executor, guardian, authorized officer, or agent of the person for whom mail would be forwarded by the postal service at USPS ® (US Postal Service ®, United States Postal Service ®, USPS.com ™, Post Office ™, or www.USPS.com ™) under this order. Anyone submitting false or inaccurate information on this form is subject to punishment by fine or imprisonment or both under Sections 2, 1001, 1702 and 1708 of Title 18, United States Code.
The preparer also hereby authorizes this change of address service to file postal service at USPS ® (US Postal Service ®, United States Postal Service ®, USPS.com ™, Post Office ™, or www.USPS.com ™) documents on my behalf as a TPD (Third Party Designee) and agree to all terms of service related to this postal service. You also agree to allow up to 10-14 days for the postal service at USPS ® (US Postal Service ®, United States Postal Service ®, USPS.com ™, Post Office ™, or www.USPS.com ™) to process your change of address.
Once your change-of-address request has been processed, you should receive your forwarded mail within 7 to 10 business days after your requested forwarding date.
IMPORTANT NOTICE: Please make sure to notify other important parties of your change of address. Mail forwarding only covers certain classes of mail for a period of up to 12 months. Many government agencies and mailers will not change your address without direct contact from you, so it is important that you notify parties directly.
4. Change of Address Service Fee
The change of address service, plus the additional benefit of connecting you with up to 100 additional organizations, is offered to you for a one-time payment of $79.95. This fee includes the $1 charged by the U.S. Postal Service™ for USPS ID Verification, plus access to unlimited address changes under your name within 90-days, notification of your address change to up to 100 additional organizations in addition to the USPS on your behalf, access to additional moving assistance such as connecting your home utility and entertainment services, automatically reduce physical postal junk mail to your new address, national do-not-call list privacy registration, a welcome to the neighborhood new movers kit, new mover related coupons worth up to $750, and access to other unique offers related to your move that are not available through the postal authorities.
5. Change of Address Refund Policy
Your satisfaction is extremely important to us. That’s why we are so confident that you will be thrilled with our third party post move assistance service that we guarantee it. If at any time you are not satisfied with our service, we offer a "no questions asked" refund. Please call us at 1-800-365-0786 to request a full refund. Customer service representatives will be available during the following times to handle your refund requests:
Monday - Friday: 6 a.m. - 5 p.m. MST
Saturday: 6 a.m. - 12 p.m. MST
IMPORTANT NOTICE: Refunds can take up to 7-10 business days to be processed by the processor and bank. We appreciate your patience.
6. DISCLAIMER OF WARRANTIES
You understand that we cannot and do not guarantee or warrant that the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER WE NOR ANY PERSON ASSOCIATED WITH US MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER WE NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
7. LIMITATION OF LIABILITY
IN NO EVENT WILL WE, OUR AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
8. Time Limit for Bringing Claims.
YOU AGREE THAT REGARDLESS OF ANY LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE TERMS AND CONDITIONS, THE WEBSITES OR ANY OF THE SERVICES MUST BE SUBMITTED TO ARBITRATION WITHIN ONE (1) YEAR OR SUCH CLAIM SHALL BE FOREVER BARRED. THAT ONE-YEAR STATUTE OF LIMITATIONS SHALL BEGIN TO RUN ON THE DATE PROVIDED UNDER APPLICABLE LAW.
9. DISPUTES/GOVERNING LAW: PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
C. Arbitration and Attorneys’ Fees. You are responsible for arbitration fees and all other additional costs that you may incur in the arbitration including, but not limited to attorney's fees and expert witness costs unless We are otherwise specifically required to pay such fees under applicable law. For claims that total more than $75,000, the JAMS Rules will govern payment of filing fees and arbitration fees. The decision of the arbitrator will be in writing and binding and conclusive on both parties, and judgment to enforce the decision may be entered by any court of competent jurisdiction. Both parties agree that dispositive motions, including without limitation, motions to dismiss and motions for summary judgment, will be allowed in the arbitration. The arbitrator must follow these Terms and Conditions and can award the same damages and relief as a court, including injunctive or other equitable relief and attorneys' fees. Notwithstanding the foregoing, both parties agree not to seek any attorneys' fees and expert witness costs unless the arbitrator finds that a claim or defense was frivolous or asserted for an improper purpose. Both parties understand that, absent this mandatory arbitration provision, both parties would have the right to sue in court and have a jury trial. Both parties further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. If We are the prevailing party in the arbitration, applicable law may allow the arbitrator to award attorneys' fees and costs to us.
D. Severability; Waiver of Jury Trial; Our Affiliates. If any clause within these arbitration provisions is found to be illegal or unenforceable, that specific clause will be severed from these arbitration provisions, and the remainder of the arbitration provisions will be given full force and effect. In the event some or all of these arbitration provisions are determined to be unenforceable for any reason, or if a claim, dispute or controversy is brought that is found by a court to be excluded from the scope of these arbitration provisions, both parties agree to waive, to the fullest extent allowed by law, any trial by jury. The terms of these arbitration provisions will also apply to any claims asserted by you against any present or future parent or affiliated company of ours to the extent that any such claims arise out of your access to, and/or use of the Services, and/or the provision of content, services, and/or technology on or through the Services.
11. Waiver and Severability
12. Entire Agreement
13. Contact Us
Top Brass Management, LLC
583 Central Street
Pleasant Grove, UT 84062
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